About the Authors

Welcome to the companion website for A Project Guide to UX Design. Authors Russ Unger & Carolyn Chandler will periodically update the website with additional information related to the book.  You can also find the bonus chapter “A Brief Guide to Meetings” and additional reference materials from the book.

Thanks for stopping by–and thanks for reading!

–Russ & Carolyn

Russ Unger

Russ Unger is a User Experience Director for Happy Cog, a web design firm in New York City, Philadelphia and San Francisco. He is co-author of the book “A Project Guide to UX Design” for Peachpit Press (Voices That Matter) and is co-authoring a book on guerilla research methods with Todd Zaki Warfel due out in 2011.

Russ has been working on websites since 1993—when there was only Notepad to code with and Mosaic was the only browser around. That was when he found his interest in User Experience Design and Information Architecture began to thrive. Since then, he has worked with a variety of companies–from start-ups to everyday household brands–helping them infuse User Experience strategies and tactics into their designs.

In addition, he previously served on the board of directors of the Information Architecture Institute as president and as director of events and marketing of the 2,000 member global organization, as well as actively volunteering and mentoring within the organization. He has been both an author and editor for Boxes and Arrows, a well-known online User Experience Design magazine. Russ worked as the producer for the 2008 IDEA Conference, was the chair and curator of the 2009 and 2010 IDEA Conferences. He has been a program reviewer for a variety of conferences and is an advisor for the 2010 IA Summit, as well as a curator for the Research track. Russ was also a curator of the 2010 SXSW Interactive Conference, identifying content for the Information Architecture workshop section.

In addition, Russ continues to support his book release by attending UX Book Clubs across the world–both in-person and via video / audio discussions. He has attended book clubs in Chicago, Philadelphia, Toronto, Edmonton and Minneapolis. And just for fun, he likes to sing Hootie and the Blowfish songs when the opportunity to karaoke presents itself.

You can find Russ online in the following locations:

Carolyn Chandler

Carolyn Chandler is the Director of Experience Services for Manifest Digital, a full-service, Interactive Marketing Agency in Chicago, IL.  She is a perpetual student of the human condition, with a keen interest in the grand variety of cultures found online and off. Her leadership helps teams land innovative, rewarding solutions.

Carolyn’s work involves directing the translation of processes from theoretical and complex to concrete and accessible, utilizing skills in team and project management, information architecture, interaction design, usability engineering, content strategy, and product management.

She has over 10 years of experience in interface design in a variety of industries. This has involved working closely with Account Executives, Product Managers, Business Analysts, Graphic Designers, and Developers, in addition to directly managing teams of User Experience professionals. Carolyn has employed usability engineering techniques, such as usability testing and user needs analyses, for eCommerce sites, informational Internet and Intranet sites, and software applications, and has actively developed user advocates within each organization.

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